HyperX Cloud Alpha Pro Gaming Headset (Red)
Warranty is a 7-day replacement for factory defect, subject to certain guidelines and brands.
HyperX™ Cloud Alpha’s groundbreaking Dual Chamber Drivers design will give your audio more distinction and clarity by reducing the distortion. The dual chambers separate the bass from the mids and highs, allowing optimal tuning for cleaner, smoother sound. The Cloud Alpha headset builds upon HyperX’s foundation of signature award-winning comfort with premium red memory foam, expanded headband and softer, more pliable leatherette. The durable aluminum frame can take the rigors of daily play, and per player request, Cloud Alpha also features a tough, detachable braided cable. The detachable noise-cancellation microphone is certified by Discord and TeamSpeak™, ensuring you’ll have great team communication. It’s also multi-platform compatible with in-line audio controls, so serious gamers on PC, PS4™, Xbox One™ and other platforms with a 3.5mm port will benefit from the bold sound of the Cloud Alpha evolution.
With one chamber for bass and a separate one for mids and highs, HyperX Cloud Alpha provides more distinction between sounds and minimizes distortion.
Cloud Alpha’s large earcups are padded with softer, more pliable leatherette, and its tough aluminum frame was expanded to accommodate larger head sizes.
Adjust volume and mute the mic with convenient in-line audio controls. Firmly insert the detachable cable plug to ensure full connectivity.
The versatile Cloud Alpha is designed to work on PC, PS4™, Xbox One™ and other platforms with a 3.5mm port.
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A receipt is required for all returns and exchanges.
Returned product(s) must be in the original packaging including manuals, cabling, and accessories all in good condition.
We do not accept items of:
Any product(s) returned more than 7 days from the date of purchase.
Any product(s) not in its original condition.
Any product(s) that is damaged or has/have incomplete parts.
Any product(s) that were sold as part of a bundle, unless the bundle is returned complete.
Any product(s) failure in performance caused by or resulting from acts of God, fire, flood, accident.
Please do not send us product(s) that do not meet the return criteria listed above, as we do not issue a warranty for non-qualifying items and we cannot return the items to you.
Upon satisfactory return of the product(s) to Itech.ph, replacement product(s) will be shipped to the Customer if Game One PH is satisfied that the product(s) returned by the Customer is defective after suitable test and inspections. If the replacement product(s) is not available, a refund of product price will be made to the Customer.
HOW DO I AVAIL WARRANTY?
You can file for request return or warranty claim:
1. Submit a report via our email – [email protected]
— Subject: Order Number and Item
— Attach photos or videos and description of the complaint
Please take note: Customer returns the product(s) at his/her own expense.
LIST OF AUTHORIZED SERVICE CENTER | HOTLINE:
Acer – https://bit.ly/AcerServiceCenter
Asus – https://bit.ly/AsusServiceCenter
Lenovo Legion – Hotline: 1800-8180614 | Whatsapp: +603-2058-5358
MSI Laptop – Hotline: 02 8470 3552
Seagate – 2nd Floor of PC Gilmore Commercial Center Building in Gilmore Avenue, New Manila, Quezon City
PlayStation – https://bit.ly/PlayStationServiceCenter
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