SteelSeries Arctis Prime Gaming Headset
iTech PH ships the parcels through LBC, GoGo Xpress or Rider couriers whichever courier is available.
Winning is Everything
Co-developed with the world’s leading competitive esports players every aspect of the Arctis Prime was meticulously designed with a single goal in mind: victory.
High Fidelity Audio Drivers
Advanced high fidelity audio drivers with the same premium hardware and tuning from the ArctisPro, calibrated for maximum detail separation at the highest levels of gameplay, so your ears can clearly identify directional cues, distance, and every sound cue in between.
Audio Frequency Range
Premium speaker drivers with high-density magnets reproduce crystal clear audio up to 40,000 Hz, more than twice the range of typical headsets, so you hear the full extent of every in-game sound.
Lightweight Aluminum Alloy and Steel Construction
Built for extreme durability without additional weight, every component has been carefully designed with the highest-grade lightweight metal components to survive the most intense wear and tear over time.
Noise-Isolating Ear Cushions
Designed for both long-lasting comfort and noise isolation, the premium soft leather-like ear cups allow you to hear less background noise so you can focus on your game.
Discord-Certified ClearCast Microphone
Discord-certified ClearCast microphone uses the same bi-directional design used by aircraft carrier deck crews for superior noise cancellation, so your voice comms are clear and natural when it matters most.
On-headset controls to easily adjust volume on-the-fly and mute the microphone directly on the headset without fumbling with the cable or settings in the heat of battle.
Universal Detachable 3.5mm Cable
Detachable 3.5mm cable is universally compatible with all gaming platforms including PC, Xbox, PlayStation, and Switch, and detachable at both ends for easy transport and cable damage protection.
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A receipt is required for all returns and exchanges.
Returned product(s) must be in the original packaging including manuals, cabling, and accessories all in good condition.
We do not accept items of:
Any product(s) not in its original condition.
Any product(s) that is damaged or has/have incomplete parts.
Any product(s) that were sold as part of a bundle, unless the bundle is returned complete.
Any product(s) failure in performance caused by or resulting from acts of God, fire, flood, accident.
Please do not send us product(s) that do not meet the return criteria listed above, as we do not issue a warranty for non-qualifying items and we cannot return the items to you.
Upon satisfactory return of the product(s) to Itech.ph, replacement product(s) will be shipped to the Customer if Game One PH is satisfied that the product(s) returned by the Customer is defective after suitable test and inspections. If the replacement product(s) is not available, a refund of product price will be made to the Customer.
HOW DO I AVAIL WARRANTY?
You can file for request return or warranty claim:
1. Submit a report via our email – [email protected]
— Subject: Order Number and Item
— Attach photos or videos and description of the complaint
Please take note: Customer returns the product(s) at his/her own expense.
LIST OF AUTHORIZED SERVICE CENTER | HOTLINE:
Acer – https://bit.ly/AcerServiceCenter
Asus – https://bit.ly/AsusServiceCenter
Lenovo Legion – Hotline: 1800-8180614 | Whatsapp: +603-2058-5358
MSI Laptop – Hotline: 02 8470 3552
Seagate – 2nd Floor of PC Gilmore Commercial Center Building in Gilmore Avenue, New Manila, Quezon City
PlayStation – https://bit.ly/PlayStationServiceCenter