Sony WH-1000XM5 | Wireless Noise Canceling Headphones – Black
Warranty is a 7-day replacement for factory defect, subject to certain guidelines and brands.
Adaptive Sound Control Automatically Adjusts to Whatever You Do
Adaptive Sound Control is a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. When activated, it learns your behavior and recognizes locations that you frequently visit, such as your workplace or a favorite café, and tailors sound to suit the situation.
For everyday convenience, just speak-to-chat
As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound—handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognize and react to your voice. Once your chat is over, your music starts playing again automatically.
Quick Access to Your Favorite Music
With Quick Access, you can configure these headphones to resume Spotify music playback with two or three taps—no need to touch your smartphone
Control with Your Voice
Get hands-free help—Just say “Hey Google” or “Alexa” to activate your preferred voice assistant.Listen to music, connect with friends, get notiﬁcations, set reminders, and more. You can even control your headphones features like noise cancelation with your voice, listen to and interact with emails in Microsoft Outlook, and join Microsoft Teams meetings using Google Assistant or Siri.
For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. You’ll also be able to quickly switch your headphones to either of the two devices at the touch of a button.
Everything’s at you Fingertips
The WH-1000XM5 headphones feature intuitive touch control settings—for example, push the button on the left side to switch from Noise Canceling to Ambient Sound, or use the touch panel on the right side to play or pause music, skip tracks, change volume, and much more.
Collapsible case, Save Space
Carry your headphones effortlessly in the soft matching case. Take them out and collapse the case for easy storage in a bag.
In the Box:
Open up the packaging of your WH-1000XM5 headphones and you’ll find a carrying case, headphone cable (approx. 1.2 m) and USB charging cable.
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A receipt is required for all returns and exchanges.
Returned product(s) must be in the original packaging including manuals, cabling, and accessories all in good condition.
We do not accept items of:
Any product(s) returned more than 7 days from the date of purchase.
Any product(s) not in its original condition.
Any product(s) that is damaged or has/have incomplete parts.
Any product(s) that were sold as part of a bundle, unless the bundle is returned complete.
Any product(s) failure in performance caused by or resulting from acts of God, fire, flood, accident.
Please do not send us product(s) that do not meet the return criteria listed above, as we do not issue a warranty for non-qualifying items and we cannot return the items to you.
Upon satisfactory return of the product(s) to Itech.ph, replacement product(s) will be shipped to the Customer if Game One PH is satisfied that the product(s) returned by the Customer is defective after suitable test and inspections. If the replacement product(s) is not available, a refund of product price will be made to the Customer.
HOW DO I AVAIL WARRANTY?
You can file for request return or warranty claim:
1. Submit a report via our email – [email protected]
— Subject: Order Number and Item
— Attach photos or videos and description of the complaint
Please take note: Customer returns the product(s) at his/her own expense.
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